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Help Center
Account issues
  • - How to register an account?

    (1)How to register? Click the "Register" button in the upper right corner of the homepage to enter the account registration page

    (2) Fill in the relevant information on the registration page, click 'Accept Agreement and Submit'”。

    (3) Log in to the email address provided and open the verification link in the email to complete the email verification. After email verification, you can use various services provided by Youmeng Network. If you do not receive our email within a few minutes, please contact us promptly。

  • - What should I do if I forget my password?

    (1) What to do if you forget your password? Click on "Login" in the upper right corner of the page, and then click on "Retrieve Password" on the login page"。

    (2) Enter the email address you provided during registration and click the 'Submit' button。

    (3) Log in to your email, open the reset password link in the email, and then complete the account password reset on the page. If you encounter any problems during the password reset process, please contact us promptly.

  • - How to change password?

    (1) Log in to the user backend and click on "Personal Settings" in the navigation bar"。

    (2) Click on the "Change Password" tab, enter the new password and confirm the password。

    (3) Click the 'Change Password' button to save the modification result。

  • - How to fill in and modify account information?

    (1) Log in to the user backend and click on "Personal Settings" in the navigation bar"。

    (2) Click on the "Update Information" tab, and then click the "Edit My Information" button in the tab。

    (3) Modify relevant information on the page and click 'Save Information'。

  • - What is the difference between a personal account and a company account?

    The main difference between personal accounts and company accounts lies in tax policies; The creation and management of other applications are the same。

  • - How to switch account roles?

    If you need to switch account roles (developer/advertiser), please contact customer service。

  • - Can frozen accounts still be logged in?

    The currently frozen account cannot log in to Youmeng Network Advertising Platform anymore. If you have any objections to this, you can inquire with customer service personnel。

  • Advertiser issues
  • - On which media are advertisements placed?

    The advertiser's advertisement will be directly placed on all cooperative media of the company, including national, industry, and local media websites. The cooperative media of Youmeng Network has been continuously increasing, covering various regions and industries, with huge traffic and destined to have huge browsing and click through rates. The promotional effect is evident。

  • - What are the advertising styles?

    (1)Banner advertisement

    (2)Fixed position advertising (images, text and images, online excerpts)

    (3)Interstitial

    (4)Full screen wide告

    (5)Information Flow Advertising

  • - How to charge for advertising?

    The fees for advertising on this platform are divided into per thousand impressions and per click charges. The basic standards for per thousand impressions and per click charges are based on the advertising content created by the advertiser (whether there are text, icons, or images) and the set advertising goals (coverage, accuracy, and time period), providing a minimum pricing range and a general pricing range. The specific pricing is set by the advertiser's user independently。

  • - If we achieve precise advertising placement?

    When the advertiser creates an advertisement, the user can fill in the target information, and when the developer user submits the application, they will fill in the relevant information of the application. Then the platform will automatically push the advertisement to the application that matches the target set by the advertiser, thus achieving precise targeting. Its precise program includes the type of application, mobile system, mobile brand, region, time period of advertising placement, and even the user category using the mobile phone. For example, when an advertiser specifies a target for advertising and places the ad in an online game, the ad will only appear in the online game and will not appear in other games or software。

  • - What payment methods does the platform support?

    Advertisers and users can deposit a certain amount into the advertising account of this platform through online banking transfer or recharge. This amount will be fully used for advertising expenses, and the platform will deduct the advertising balance based on the thousand impressions and clicks of the advertisement。

  • - How to check the effectiveness of advertisements?

    Advertiser users can log in to the platform, enter the advertiser management backend, view the "ad list" to view ad statistics, and see the number of impressions, clicks, and click through rates of their ads during a certain period or time。

  • - How to control advertising expenses?

    In order to control advertising costs, advertisers and users can establish an "advertising budget", which includes daily advertising budget, price per thousand impressions, and price per single click. They can also set the time period for advertising placement to control advertising expenses。

  • - Does the account balance support refunds?

    Supported, but there must be no new consumption within the past 3 months and the payment has not been invoiced. Please contact your dedicated customer service to apply for a refund。

  • Website main issue
  • - What are the supported application types?

    Currently supports Android, iOS apps, and WAP websites; Next, WP7 applications will be supported. Stay tuned。

  • - Do you support point wall advertisements?

    support。

  • - What are the billing methods for the platform?

    The company supports mainstream billing methods, including CPC CPA、CPM。

  • - How to withdraw funds and what are the restrictions on withdrawals?

    As long as the financial information is set up and identity verification is passed, and the account balance reaches 100 yuan, withdrawal can be applied for. The withdrawal amount must be less than or equal to the amount of the backend 'withdrawable balance' and must be a positive integer.

  • - What is the settlement cycle for withdrawal requests?

    We review withdrawal requests from last Monday to Sunday every week, and the funds are remitted on Wednesday; Process and transfer media withdrawal requests from the previous week and earlier on the last Wednesday of each month. If there are holidays, the processing will be postponed accordingly (see corresponding announcement for details)。

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